Transactions performed by a Buyer and Seller on the Express Shipping Solutions site, shall be governed by the Uniform Electronic Transactions and the London Financial Code governing Escrow Regulations. A person or entity offering personal vehicle for sale, and desiring to use the Express Shipping Solutions's site in order to close such a sale, shall hereinafter be referred to as "Seller". A person or entity desiring to purchase personal vehicle from a Seller, by use of the Express Shipping Solutions's site for completing the purchase shall be referred to as "Buyer". The use of the Express Shipping Solutions site (by the Buyer and Seller) for purposes of effectuating a single escrow transfer of ownership of personal vehicle shall be referred to as a "Transaction". The completion of the Transaction by Buyer and Seller is referred to herein as the "Close of Escrow". A Buyer and Seller may enter into a Transaction for the sale and purchase of vehicles. Funds deposited into Express Shipping Solutions by the parties shall be referred to as "Express Shipping Solutions Escrow Funds" Buyer and Seller should each check with Express Shipping Solutions daily and regularly to confirm the status of the Transaction, the shipping and tracking and/or the Closing. The time of day and calendar day for all matters and events referred to in these Instructions will be determined by Pacific Time. All communications of any kind, for any purpose shall be made in the English language. It is the responsibility of Buyer and or Seller to each know and understand the English language. Any party who requires interpretation to or from the English language for the purpose of making or receiving any communication, relating to these Instructions, shall be responsible for any of his, her or its own respective costs in that regard. The term “Business Day” shall refer to the working days Monday through Friday between the hours of 9:00 a.m. and 6:00 p.m. UTC, which are not legal holidays in London observed by Express Shipping Solutions.
1. Instructions and Deposit of Funds into Express Shipping Solutions
Once the Buyer and Seller have agreed to identical transaction details for a specific underlying transaction, and both have agreed to these General Express Shipping Solutions Instructions, these instructions shall constitute a binding agreement between all parties.
Express Shipping Solutions will provide the payment details and the Buyer will pay using a secure payment method chosen by Express Shipping Solutions. Once we receive the funds, we will secure it and notify Seller and Buyer. Buyer can cancel the transaction at any transaction moment, for any reason. Express Shipping Solutions is obligated by the law to refund the payment to the Buyer as soon as possible and not later then 24 hours.
Express Shipping Solutions covers Buyers who complete a transaction for the following types of deliberate and material misrepresentation by the seller:
1. Purchase of a vehicle that it never received.
* The vehicle doesn't accord to its listed description
* Paying for the vehicle and not receiving it;
* Paying for the vehicle and receiving a stolen one;
* Paying for the vehicle and receiving it with undisclosed damage;
* Paying for the vehicle and receiving it with an undisclosed lien against it or any other kind of debts or bank liabilities;
* Receiving a V5 that is not signed, is improperly assigned, or receiving a V5 but not being able to register the vehicle;
Note: If we have the vehicle is one of our storage facilities, you have the peace of mind the vehicle has been verified by us before accepting it. That means we have checked the vehicle condition, the title and the mileage.
2. Shipping and Tracking of vehicle
Upon receipt of Buyer's funds, and clearance of same, Express Shipping Solutions will notify Seller to ship the vehicle. This notice to Seller shall be accomplished via email which will require the Seller to regularly check the email, unless all parties lawfully agree to a different method of notification. Upon Seller's verification, Seller agrees to ship the vehicle, insured for full value to Buyer. Buyer and Seller agree to choose a shipping method that utilizes online tracking information. Seller shall ship the vehicle to Buyer based upon information provided by the Buyer(delivery address). Seller will be responsible for shipping damage if insurance is not purchased. The Seller will pay the delivery fees and the ship back fees if the Buyer refuse the vehicle. Seller agrees to complete and submit the shipping information to the Express Shipping Solutions, on the same day on which the vehicle is placed in the possession of the company responsible for shipping(no later then 48 hours from Express Shipping Solutions payment notification). Confirmation of same will be sent via email to all parties, unless all parties lawfully agree to a different method of notification.If the vehicle is located in one of our warehouse(We have the vehicle in our possession), we will start the delivery in no later then 24 hours from the payment clearance.
3. Buyer's Acceptance, Disbursement of Funds
During the Buyer Inspection Period, Buyer shall either:
(1) accept the vehicle and follow all further instructions accordingly to complete acceptance of the vehicle and ownership transfer (Express Shipping Solutions will pay the Seller the purchase price in no later then 72 hours);
(2) Reject the vehicle and follow any further instructions to complete the rejection process of the vehicle.
Note: Express Shipping Solutions reserves the right to provide the Buyer a written 48-hour notice if an Inspection Period has ended without the Buyer's involvement.
4. Buyer Rejection Process
During the Buyer Inspection Period, which is from 3 to 5 days, Buyer may reject the vehicle at any time, for any reason. Upon such rejection, Express Shipping Solutionso will send Seller an email stating Buyer's decision to reject and return the vehicle. If the Buyer refuses the vehicle, the refund will be sent to the Buyer in no later then 24 hours from refund/cancelation request. In this case the Seller will arrange and pay the ship back fees.
If we ship the vehicle, the refund will be sent to the Buyer in no later then 24 hours and we will pick up the vehicle no later then 5 days (Depends on our delivery agents availability in the Buyer's area).
5. Shipping and Tracking of Returned Item
By rejecting the vehicle in the manner described above, Buyer agrees to return the vehicle promptly to Seller. Seller is responsible for all related shipping and insurance costs. Buyer agrees to return the vehicle to the Seller by use the same shipping service chosen by Seller. It is the responsibility of the shipping party to properly declare the vehicle and its value for customs procedures(If applicable). Note: If Seller use Express Shipping Solutions for delivery, please read step 4.
Once Buyer's funds have been deposited, in the event that Seller fails to ship the vehicle within the required 24 hours period or within any longer time period upon which Buyer and Seller have mutually agreed, Buyer may request a refund of the deposited funds. Buyer may cancel the transaction at any time for any reason.
7. Timing of Payment
All deposits for vehicles in Express Shipping Solutions transaction should be submitted in at most two Business Days from payment invoice. Failure to do so will result in the Express Shipping Solutions transaction being voided.